Online purchases are shipped out within 2-3 business days from our Berkeley or Oakland store. You'll be emailed when your package is on it's way and again when it's delivered. 

We want you to be 100% happy every time you shop at Koraa. If you’re not completely satisfied, you can return or exchange unused and unwashed item(s) with the receipt and tag within 30 days of purchase for a refund or store credit. Returns can be made in store or online. For online returns, please send us a message below to initiate the process. 

Please note we are not able to refund shipping fees and customers must bear the return shipping.